Billing Information

At the end of each month, you will receive an emailed statement from our office, listing all new/additional/return premiums. Please note that we do not issue individual invoices for each policy, as billing is on an agency account current basis.

AGENCY BILL:

Premiums billed during the month are due to us by the 15th of the following month, net of your agency commission. If you prefer to remit payment via ACH, we will be glad to send you our banking information.

If you’ve arranged premium financing for the client, it’s important to note that all return premiums/credits will also appear on this statement and that your office would then need to forward any applicable return premiums back to the finance company.

Please do not return any funds to the client without checking with the PFC.

We would prefer that the PFC release funds to your office, as we’re going to be billing you at the end of the month. However, if this is not possible, please make sure that the PFC has our current street address, as our P.O. Box is no longer active.

  • Sunforest
  • 6591 W Central Ave #108
  • Toledo, OH 43617

service@stiginc.com

Notices of cancellation from the finance company will be accepted, as long as the state in which they are issued recognizes them as legal cancellations of insurance.

We ask that Sunforest receive a copy of these notices, preferably via service@stiginc.com or fax to 419/475-9455. If there are filings in place, the date of cancellation must be the same as the date of cancellation of the filings.

DIRECT BILL:

A separate monthly Direct Bill Commission statement is generated and emailed to your office for policies written on a direct bill basis (when available with the market).

EXCEPTIONS:

Occasionally, certain markets will have payment terms which will require the billing be handled outside of the account current statement. These could include some surplus lines/excess markets and certain AIG accounts (depending on eff date).

Some fleet monthly reporting policies for NTL-APD-Occ Acc may also have separate billing instructions. We endeavor to detail this when releasing the quotes, so please check your proposals for any special instructions.

We look forward to working with your office. If you should have any questions, or if we may be of assistance, please contact us at 888/283-3373 or service@stiginc.com.